Open source simply creates better software. Everyone collaborates, the best technology wins. Not just within one company, but among an Internet-connected, worldwide community new ideas and codes travel the world in an instant. As a result, the open source model often builds higher quality, more secure, more easily integrated software, and it does it at a vastly accelerated pace and often at a lower cost. In the proprietary model, development occurs within one company. Programmers write code, hide it behind boundaries and charge customers to use the software; then, they charge them more to fix it when it breaks. The problem worsens when you become tied to a company's architecture, protocols and file formats. Some experts call this the addiction model of software procurement. We think a model that puts customers at such a fundamental disadvantage is conceptually broken. Open source is not nameless, faceless and it's not charity nor is it solely a community effort. What you see today is a technology revolution driven by market demand.